Retail

automotiveMastermind, part of S&P Global Mobility and a provider of data and technology, announced “significant enhancements” to its proprietary Mastermind technology. The company has added EV Behavior Driver, Service Portfolio and Service Portfolio Insights to Mastermind, which is designed to harness the power of predictive analytics to anticipate customer preferences, enabling dealers to “redefine automotive […] [Read More]

WarrCloud has joined with the American International Automobile Dealers Association as an affinity partner, offering AIADA members its artificial intelligence-driven software to automate the warranty claims process. The manual claims process costs dealers up to 12 percent of the gross profit from warranty revenue, according to estimates. Warrcloud’s software is designed to give dealers quicker […] [Read More]

Sonic Automotive, one of the nation’s largest automotive retailers, has promoted longtime vice president of human resources Harry Harden to chief human resources officer. Harden replaces Angela Broadway, Sonic’s first CHRO, who retired Dec. 31. Harden served as Sonic’s human resources VP for 14 years beginning in 2001, building and leading the company’s first human […] [Read More]

We continue our series on the Auto Remarketing Podcast highlighting some of the panels and presentations from Used Car Week 2023. This episode features another part of Dealer Training Tuesday, as Lotpop’s Jasen Rice gave a presentation titled, “Inventory Management Should Be Lead Management.” Listen to the episode in the window below. [Read More]

One of America’s oldest car dealerships has changed hands. Smart Toyota in Madison, Wisc., founded in 1908 as Smart Motors, was acquired by Baxter Auto Group from president and CEO J.R. Smart. The sale ends 115 years of ownership by the Smart family, encompassing three generations and 28 franchises. “I celebrated my 52nd anniversary at […] [Read More]

Penske Automotive Group has completed its acquisition of United Kingdom-based Rybrook Group Limited, a deal that adds 15 premium dealerships to the Penske portfolio. The deal includes four BMW dealerships — three of which also retail BMW Motorrad motorcycles — four MINI dealerships, four Volvo dealerships, two Land Rover dealerships and one Porsche dealership. Penske […] [Read More]

We continue our series on the Auto Remarketing Podcast highlighting some of the panels and presentations from Used Car Week 2023. This episode features a dealer panel titled, “The Changing Used-Car Manager’s Role, and Now What?” The session was moderated by former dealer Kraig Quisenberry, who is now with ACV. The other participating dealers included: […] [Read More]

With the new year comes new advertising campaigns, and two of the giants in the used-vehicle business have launched theirs. CarMax, one of the nation’s largest used-car retailers, announced a new commercial spot based around the much-maligned minivan, a vehicle that a few years ago was all but pronounced dead by USA Today. But CarMax […] [Read More]

We continue our series on the Auto Remarketing Podcast highlighting some of the panels and presentations from Used Car Week 2023. This episode features a luncheon keynote presentation titled, “Biased for Action: Creating Success Through Adversity,” by Lindsay Ciavatonne of CarGurus. Listen to the episode in the window below. [Read More]

In what it’s calling a “strategic transformation,” electric vehicle manufacturer Fisker announced it is developing a new dealer partnership model in North America featuring expanded dealer territories and no-haggle pricing. Previously, Fisker has sold its vehicles in the U.S. directly to consumers online and through its Fisker Lounges in Los Angeles and New York. The […] [Read More]