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Black Book’s team of analysts are looking to see how much used metal dealerships turned during Labor Day weekend to get a better handle on how wholesale prices might move during the remainder of the year. Heading into the holiday sales stretch, the Black Book Market Insights report showed wholesale values didn’t change much as […] [Read More]

The California Consumer Privacy Act (CCPA) certainly is complicated. It’s why an entire panel discussion about it was conducted during this summer’s Automotive Intelligence Summit. Furthermore, a recent PossibleNOW study showed 56% of U.S. businesses polled reported they do not expect to be fully prepared to meet CCPA requirements by the Jan. 1 date of […] [Read More]

Fifty-seven percent of respondents to a recent survey say they service their vehicle more often than they see a doctor. Teeth don’t fare much better. Sixty-three percent of respondents to the national survey — conducted by Cars.com — say their vehicle service departments get more visits from them than their dentist. The main message of […] [Read More]

Based on a pair of projections released by industry observers on Wednesday, August used-vehicle sales should reach somewhere in the neighborhood of 3.4 million units. At TrueCar’s ALG business unit, analysts are projecting 3.35 million used-car sales this month, which would be a 0.2% decrease from August 2018. It would be steady with July, ALG said. […] [Read More]

Kristin Kolodge says alerts from vehicle technology such as lane-keeping and centering systems should not come across as a “nagging parent.” “No one wants to be constantly told they aren’t driving correctly,” said Kolodge, who is executive director of driver interaction and human machine interface research at J.D. Power. “Automakers are spending lots of money […] [Read More]

Dealers who might be accustomed to seeing wholesale prices cool a bit when the outside temperatures are their warmest likely are leaving the lanes disappointed. The latest Black Book Market Insights report again detailed how wholesale prices are holding at higher levels this summer. In fact, overall car segment values increased by 0.06% last week, […] [Read More]

Younger consumers are paying more for vehicle repairs than their older counterparts, according to a survey orchestrated by Ally Financial, which also reinforced the value of vehicle service contracts. A recent Ally survey conducted online by The Harris Poll among 2,012 U.S. adults determined that, on average, Americans spent $1,986 on vehicle repairs and maintenance […] [Read More]

Certified pre-owned vehicle sales continue to be a bright spot for franchised dealerships this year, and KAR Auction Services chief economist Tom Kontos explained how those vehicles that become CPO units helped consignors and the wholesale market in July, too. According to ADESA Analytical Services’ monthly analysis of wholesale used vehicle prices by vehicle model […] [Read More]

The Q2 Lease Trends Report from Swapalease.com showed that the appeal of crossovers might be at a tipping point. A year ago, Swapalease.com indicated roughly 7.4% of drivers polled said they would shop for a crossover if they needed to go out and lease a vehicle that day. A year later, the site discovered that […] [Read More]

As much as dealers and finance companies are taking advantage of technology, the J.D. Power 2019 U.S. Dealer Financing Satisfaction Study showed how critical of a role people still play in how stores fund their inventory needs and facilitate credit for their customers to take delivery. With dealers confronting a rapidly changing consumer landscape in which […] [Read More]