The Internal Revenue Service recently issued a strong warning to Congress about the potential for tax refund delays unless lawmakers make decisions in an orderly fashion. Despite the dire tone the IRS took, Chip Wiley — the corporate trainer and ... [Read More]

Get compliant and stay compliant. It’s the regulatory chorus buy-here, pay-here operators have seen and heard if they’ve read any previous issues of BHPH Report, attended an industry event or traded war stories with fellow dealers. The managers of AutoTrader.com’s ... [Read More]

New-vehicle leasing is rising to record levels. Experian Automotive pegged it at 25.6 percent of all new-model transactions in the second quarter. Granted, the typical customer who comes to a DriveTime Automotive dealership — or many buy-here, pay-here stores for ... [Read More]

Pick a positive area for growth, and J.D. Byrider vice president of franchise sales Jack Humbert will tell you it’s on an upward trajectory. Late this summer, the company added three executives to its franchising team at its corporate headquarters. ... [Read More]

In the song, “The Gambler,” Kenny Rogers sang these words:  “So if you don’t mind me sayin’ I can see you’re out of aces. For a taste of your whiskey, I’ll give you some advice.”  Now I don’t know much ... [Read More]

Hey everybody – it’s October again. I hope your September wasn’t too slow. School has started. Little Johnny or Janie headed off, and money is being pulled out of the market by new clothes, sports uniforms, pictures and fund raisers. ... [Read More]

Most of us have spent time over our careers avoiding complaints. We have come into the office in the morning hoping there were no hot issues on our desk, and that the phone would not start ringing immediately. We might ... [Read More]

— Its been an award-winning year for Inilex, a provider of intelligent telemetry solutions for vehicles. Inilex was recently named a finalist in the prestigious Arizona Governor’s Celebration of Innovation award, in which companies are selected for propelling Arizona to ... [Read More]

Ron DuBord possesses a unique marketing hook when he pulls into a buy-here, pay-here dealership during his travels as a field sales representative for Spireon, one of the industry’s GPS tracking providers. DuBord has been the centerpiece of the “Where’s ... [Read More]

The Sam Swope Automotive Group is the largest dealer group in Kentucky with 17 franchises in Louisville and another seven dealerships in Elizabethtown, Radcliff, Richmond and Lexington. While it might not seem like it at first glance with so much ... [Read More]